Frequently Asked Questions

In most cases, yes. We stock the common torsion spring sizes, cables, rollers, and opener parts on our trucks serving Boynton Beach, so a spring or cable repair is often done same day. Our hours are 7:00 AM to 8:00 PM weekdays and 7:00 AM to 7:00 PM weekends, which gives us good coverage for same-day calls. When you call (754) 227-2243, our coordinator can check the schedule and get you the next available slot.

You call, we schedule a real arrival window, and we send a text when the tech is on the way. The tech arrives, inspects the door, and photographs what's actually failed before quoting anything. You get the price in writing and approve it before work starts. When the job's done, you get a documented record: what was replaced, what it cost, and photo evidence of the finished work. That's Haven Standard Clause 2, 3, and 4 in practice.

No, and this is the exact scenario Haven Standard Clause 1 exists to prevent. The price we quote is flat and in writing before any work starts. If the tech finds something outside the original scope, it becomes a separate written quote that you approve before we touch it. You'll never get a surprise invoice at the end because the tech decided to "add a little something." What we quote is what you pay.

Yes. Our trucks serving Boynton Beach carry the most common torsion springs by size, extension springs, cables, rollers, hinges, and a range of opener parts including logic boards and gears. That's how we can often complete a repair in a single visit instead of measuring, ordering, and coming back. If a part is unusual or door-specific, we tell you up front and give you a timeline for the second visit.

A standard torsion spring replacement takes 45 to 90 minutes once the tech arrives. That includes releasing the old spring tension safely, swapping in both new springs, balancing the door, lubricating the moving parts, and running a full cycle test. Door replacements and custom installations are measured in weeks, not minutes, because panels are ordered and built to the opening. Repairs are quick; replacements are scheduled.

A door that's gotten loud is telling you something, and in Boynton Beach's salt air and humidity, corrosion accelerates. Grinding often points to worn rollers or a dry track. A squeal can be bearings or a spring rubbing. A sharp bang followed by a door that won't lift is a snapped spring, and you should stop using the door immediately. A tech can diagnose the noise in one visit and show you photos of what's worn before you spend a dollar.

We install and service LiftMaster, Chamberlain, Craftsman, and Raynor openers, among others. LiftMaster belt drives are a common choice in Boynton Beach because they're quiet enough for homes with bedrooms over the garage. Chamberlain offers strong value in the mid-range. We're brand-agnostic: the right opener is the one that fits your door weight, cycle needs, and noise tolerance. We'll show you options with real prices, not a sales pitch for the most expensive unit.

It depends on what failed, and that's why we photograph the evidence before quoting. A failed logic board on a modern opener is often $140 to $220 to replace, which is usually smarter than buying a whole new unit for $400 or more. A stripped gear or burnt motor on a 15-year-old opener tilts toward replacement. The name Servo comes from exactly this instinct: the servo is the component that tells the opener where the door is and how hard it's pulling. We diagnose the part, not the whole machine.

Yes. Craftsman doors and openers are common across Boynton Beach's older neighborhoods, and Raynor doors show up regularly in newer construction. We service both, along with most major brands, and we can source parts for doors that are no longer in production. If a Craftsman door from the 1990s needs a hinge or a roller, we'd rather replace the part than sell you a whole new door.

The brand matters less than the cycle rating, and in Boynton Beach, corrosion resistance matters as much as either. A standard spring is rated for about 10,000 cycles, which is roughly seven years of normal use. A high-cycle spring rated for 25,000 to 50,000 cycles costs more but can last two decades. We always quote high-cycle springs as an option, and we coat and lubricate the springs at installation because salt air from the Intracoastal eats untreated steel faster than anything else.

Every pro working under the Servo Garage Doors name is required to hold the license and insurance their state requires for garage door work. That's a condition of the brand, not a courtesy. Marcus Deller, who leads the Boynton Beach branch, operates independently owned and operated under those requirements. We believe you should be able to ask for a license number and get it without a song and dance. The standards, the documentation system, and the buying power come from the Servo brand; the local license and the local trucks are this branch's own.

Garage doors are heavy machinery under spring tension, and when a repair goes wrong, the damage can be serious. An insured company means you're not left holding the bill for a mistake, and a licensed company means the tech has demonstrated the minimum competence the state requires. In Boynton Beach, where many homes are in HOAs and insurance companies ask questions after claims, having a documented, insured repair record protects you. We photograph every job as standard practice under Haven Standard Clause 4.

In most cases, yes. A snapped spring is the most common emergency call we get in Boynton Beach, and because we carry common spring sizes on the truck, we can often repair it the same day you call. Our hours are 7:00 AM to 8:00 PM Monday through Friday and 7:00 AM to 7:00 PM on weekends. Call (754) 227-2243 and our coordinator will check the day's schedule and get you on it.

First, don't force it. A door stuck halfway open usually means a broken spring, a cable that's jumped the drum, or an obstruction in the track. If you pull the emergency release, be ready for the door's full weight, because the spring may not be doing its job. If the door is stuck open, secure the opening as best you can and call us. We'll get a tech out during business hours to diagnose and quote the repair before anything gets touched.

Yes. Torsion springs hold hundreds of pounds of torque, and when they release suddenly, the force can injure anyone nearby. A broken spring means the door's full weight falls on the opener, the cables, or you if you're underneath it. Never try to remove or adjust a spring yourself. Never use the door until it's repaired. This is exactly the kind of job where a trained pro with the right winding bars and the right respect for the tension is the only safe call.

Every repair and installation is covered by a written warranty under Haven Standard Clause 1. The warranty period varies by the part type, with springs, cables, rollers, and openers each carrying their own term. The key is that it's in writing, with the scope and the duration specified before you pay. You'll see it on the quote and on the final record. If a part fails during the warranty period, we replace it. No fine print, no chasing.

Yes. The brand's promise is simple: every garage door job is quoted in writing before it starts and leaves a documented record when it's done. We haven't been doing this since 2015 by leaving doors half-fixed. If something we fixed fails within the warranty window, we'll come back and make it right. The documentation system, the written scope, and the photo evidence are all part of the Haven Standard that every Servo branch, including this Boynton Beach location led by Marcus Deller, works under.

The Haven Standard is the set of rules every Servo Garage Doors branch agrees to work under. It has five clauses: Clause 1, written price and scope before work starts; Clause 2, real arrival windows with a text when the tech is on the way; Clause 3, verified crews that are licensed, insured, and background-checked; Clause 4, photo evidence of what we found and what we fixed; and Clause 5, no upselling, no scope creep, no surprises. It's the reason the price on the page matches the price on the invoice.

Servo Garage Doors has been making doors right since 2015, and the Boynton Beach branch is part of that network. Marcus Deller leads the local team here, serving Boynton Beach and the surrounding areas including Lantana, Delray Beach, Lake Worth, Greenacres, Palm Springs, Boca Raton, and beyond. The brand's promise is the same everywhere: written pricing, documented work, and a door that opens and closes the way it should.